1. Booking Confirmation: To confirm your booking, a payment of 50% of the total booking amount is required, excluding airfare. Additionally, all necessary information, including for Air Ticket, Cruise, Visa, and Hotel bookings, must be submitted at the time of making advance payments.
2. Full Payment: Full payment must be completed 45 days prior to the international trip's departure date and 21 days prior for domestic trips.
3. Documentation: Final documents, comprising Air Ticket, Hotel & Tour Vouchers, will be provided within 3 days prior to the Date of Journey.
4. Entry & Exit: Entry and exit locations are subject to availability and dependent on the chosen date and flight schedule.
5. Itinerary Changes: Please note that the itinerary is subject to change without prior notice due to factors such as climate, road conditions, or other unavoidable circumstances.
6. Tour Timing: While approximate tour timings are provided in the itinerary, the final tour timings will be communicated to you the day before your scheduled tour.
7. Transfer Mode: "PVT mode" signifies point-to-point transfer in private mode only.
8. Missed Pickups: In the event of missing any pickup, guests are responsible for reaching the attractions on their own. We strongly advise being present at the hotel lobby at least 10 minutes before the tour start time.
9. Hotel Lobby Arrival: Ensure to be present at the hotel lobby at least 10 minutes before the departure time of tours/transfers.
10. Post-Booking Responsibility: Following booking confirmation, the salesperson will not be liable for any inconveniences. The operations team will communicate day-wise tour details.
11. Trip Responsibility: Rest assured, it is our responsibility to ensure your trip is hassle-free.
12. Final Documents Issuance: After the issuance of final documents, Wowidays is not responsible for any cancellations or alterations to the tour by the client or the airlines. Refunds for air tickets or cancellations will be governed by the specific airline's terms and conditions.
13. Changes to Dates/Package: Requests for changing dates or packages must be emailed with a proper reason at least 30 days prior. The amount paid can be utilized within a year from the Date of Journey for the same or any other tour of the same value.
14. Seat Preference: Any requests for specific seat preferences will incur additional charges.
15. Rate Validity: Rates are not valid on blackout dates.
16. Check-in/Check-out: International check-in time is at 1400 hours, and checkout time is at 1200 hours, with some exceptions at 10:00. Early check-in and late check-out are subject to availability.
17. Child Policy: Rates for children below 12 years will be considered as child without bed and breakfast. Age criteria may vary for different countries.
18. Transfers: Transfers, if included, are without night surcharges.
19. Refunds: No refunds, either in part or full, will be made for any unutilized service.
20. Cancellation Charges: Bookings once confirmed are subject to cancellation charges, which will be advised at the time of booking. Cancellation requests must be made at least 30 days before the scheduled travel date. Cancellation fees will apply if within 30 days.
21. Cancellation Process: To cancel a booking, customers must contact Wowidays via email, providing all necessary details for cancellation, including the booking reference number and passenger names.
By agreeing to these terms and conditions, customers acknowledge understanding and compliance with all the stated requirements and procedures.
Terms & Conditions:
The validity to utilize your Advance payment in prepone/postpone scenarios is 1 Year from the date of advance payment.
Also note that few service providers (Hoteliers, Transporter etc.) may apply postpone/prepone charges even after meeting above requirement. In such cases postpone/prepone charges will be deducted from the advance amount deposited.
The customers can prepone /postpone their tour once without any additional charges (if intimated before 45 days of travel date in written). However postponing & preponing second time will attract additional charges.
In all prepone or postpone scenarios, the services and the costing will be subject to availability of Hotel/Volvo and season/off season time.
In case client wishes to prepone /postpone his or her travel dates, we request you to kindly reach us 45 days prior to journey date via e-mail/SMS.
We do not accept any changes in plan within 45 days of travel date. However in rare cases like adverse climatic conditions or strikes, package can be postponed which will be intimated to you beforehand.
The advance payment and the invoice Number allotted to you, are transferable i.e. you can pass on your booking to any of your friends/ relatives. (Please Note: In order to transfer your booking you must meet the above terms and conditions first).
If you Cancel your Holiday:
Cancellation or refunds of hotels / airlines / cruises / Transport depends purely on their cancellation and refund policies in addition to our terms and conditions.
Refund Policy:
In case of cancellation, prior notice must be given at least one month before the departure date.
Tour cancellations will result in the issuance of a Credit Note equivalent to the amount paid, valid for 1-2 years.
.jpg)